Missed Calls & Inquiries
When calls or messages go unanswered while you’re with a client, customers don’t wait — they call the next business on Google.
Happening right now
Kelowna, BC · Available now
Stop losing bookings to a website that does nothing.
I build the complete system — website, booking, CRM, and automated follow-up — so every visitor you earn has a frictionless path to becoming a paying customer.
Google
WhatsApp
Stripe
HubSpot
Calendly
Shopify
Zoom
Twilio
Zapier
WordPress
The Problem
You’re already getting interest.
You’re just losing it.
You’re probably losing bookings in places you can’t see. These three friction points quietly kill revenue for service businesses every single day:
Your Website Doesn’t Convert
Visitors land, look around, and leave without booking — because there’s no instant, obvious next step to take.
Every single visit
Slow Follow-Up Kills Leads
Inquiries sit in your inbox for hours. By the time you reply, your prospect has already booked with a competitor.
Leaking money daily
The Solution
One connected system.
Visitor to confirmed booking.
I connect every piece so the journey from “I found you online” to “I’m booked” happens without you lifting a finger.
Step 1
They find you
Google, referral, or social — they land on a fast, modern site that immediately answers their questions and builds trust.
Step 2
They book instantly
One click to a live booking calendar. No phone tag, no email back-and-forth. Confirmed in 30 seconds.
Step 3
They’re reminded automatically
Confirmation + reminder texts and emails go out automatically. No-shows drop. Your calendar fills itself.
Step 4 · Goal
You get paid
Deposits collected upfront via Stripe. No unpaid no-shows, no chasing invoices. Revenue on autopilot.
What I Build
Three things that work together
to fill your calendar.
01
Custom Website That Converts
Built from scratch around your customers’ journey — not a template someone else already uses.
- Mobile-first, blazing fast
- Built-in booking flow
- High-trust layout that answers “Why you?”
- Google-ready SEO from day one
02
Platform Integrations
Your website, calendar, CRM, and payments — all talking to each other, automatically.
- Google Cal, Calendly & Calenxa sync
- Stripe & Shopify payment collection
- HubSpot CRM & WhatsApp
- Zapier auto-alerts
03
Smart Automation
Your business keeps capturing leads and following up — even when you’re booked solid.
- 24/7 instant lead capture
- Auto email + SMS reminders
- Missed-call text-back in seconds
- Built only where it earns money
Results
What changes when it all connects.
I don’t just build websites. I build the system that turns website visitors into confirmed bookings. Here’s what that looks like:
The Typical Setup
How bookings slip through the cracks
Friction in your booking journey costs you clients every week.
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Phone-only booking Missed calls while you’re with a client go straight to your competitors.
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No after-hours capture Inquiries after 5 PM or on weekends sit unanswered until the next workday.
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Generic template website Basic contact form that answers no questions and builds zero trust.
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Slow manual follow-up Quotes sit in inboxes for days before someone manually reaches out.
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Unpaid no-shows No deposits collected upfront — last-minute cancellations drain revenue.
The Connected System
How bookings convert on complete autopilot
Automation gives every visitor a frictionless path to book instantly.
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24/7 self-serve booking Clients book directly into your live calendar anytime, on any device.
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Missed-call auto text-back Instant SMS sent within seconds to capture clients before they look elsewhere.
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Conversion-focused design Modern, fast site that builds instant credibility and guides them to book.
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Auto follow-up in 5 minutes Automated SMS and email reminders keep every lead warm automatically.
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Upfront Stripe deposits Secured deposit at checkout — unpaid no-shows drop to near zero.
How It Works
Three steps from today
to a full calendar.
1
Free 20-Min Review
We look at your website, booking path, and tools together. I show you exactly where you’re losing customers and what to fix first. No sales pitch.
2
Custom Build
I design and connect your site, booking system, and integrations around how your business actually works — not a generic template.
3
Launch & Fill Your Calendar
Go live with a system that captures leads and books appointments 24/7 — while you focus on the work you love doing.
Why Robin
I don’t just build your website.
I build the system that fills your calendar.
I built the platform myself
I created Calenxa — a full appointment booking platform — from scratch. I understand exactly where booking journeys break down, because I’ve solved these problems at the infrastructure level.
You work directly with me
No account managers, no hand-offs, no agency layers. I build it, I connect it, I’m your partner when you need changes. One person who knows your entire system.
Local to Kelowna
I live here, I work here. I understand the local market and I’m available for in-person meetings. 7+ years building for service businesses just like yours.
Only what moves the needle
I don’t upsell features you won’t use. Every piece I build is tied to a specific business outcome — more bookings, fewer no-shows, less manual work.
Book Now
Free 20-minute website review
Pick any open slot. I’ll review your website, your booking flow, and where customers drop off — then give you one clear, actionable next step.
✓ Free — no cost, no catch
✓ No pitch or pressure
✓ Actionable advice you can use immediately
FAQ
Questions before you book?
Everything you’d want to know, answered honestly.
What actually happens on the free call?
We look at your current website together, talk through how customers find and book you, and I show you the biggest friction point and the simplest fix. It’s 20 minutes — no pitch, no pressure.
My website is really outdated. Can you still help?
Absolutely — that’s the most common starting point. Whether it’s a full redesign or targeted improvements, I build modern sites that load fast, look great on phones, and are set up to convert visitors into bookings.
What booking and CRM platforms can you integrate?
Google Calendar, Calenxa, Calendly, Stripe, Shopify, HubSpot, WhatsApp, Gmail, Slack, Zapier, WordPress, and more. If your business already uses a tool, there’s a good chance I can wire it in.
Do I need automation? Or just a better website?
Depends on where you’re losing the most business. Sometimes the fix is purely design and copy. Automation is only recommended where it genuinely captures leads you’re currently losing.
What kinds of businesses do you work with?
Any Kelowna-area service business where customers book appointments — salons, spas, clinics, wellness studios, trades, contractors, consultants, coaches, and more.
How much does it cost?
It depends on scope. After the review I send a clear, itemized proposal. Projects usually start from a single focused fix — you only pay for what will actually move the needle.